Introduction In this article I will be explaining about triggering the OICS integration from the chatbot. Main article Many of us might have known about triggering the OICS integrations from the VBCS or PCS. Have you ever done it from chatbots? Let’s build a dummy integration in first place which we want to trigger from the chatbot. The main purpose of this would be to notify the user saying that the integration got triggered from the chatbot. Now Follow the below steps to get the integration configured in chatbot environment: 1. Go to the settings section and select API services Provide the details as below : Once done go to the authentication section and select basic authentication from the drop-down list: Provide your OIC credentials. No in the methods section, provide the input payload for the integration call. Click on test the request and save the response: In this case it would be blank as the integration type is asynchronou...